ABOUT GENOA HEALTHCARE
Genoa is the fifth largest drug chain in America. We fill prescriptions for nearly one million consumers in more than 500 full-service pharmacies. Our pharmacies are located in community mental health centers, which serve individuals living with serious and persistent mental illness or addiction.
At Genoa Healthcare, we are dedicated to providing outstanding customer service at an affordable price. We are your one-stop shop for all your pharmacy and medical needs. At Genoa Healthcare, you can count on personal attention provided by our caring, professional staff. Visit us today and experience the Genoa difference.
THE GENOA HEALTHCARE DIFFERENCE
Encrypted Online Refills
Now you can easily and securely refill your prescriptions anywhere, anytime from your computer or with our free mobile app. Refill your prescriptions online and we will deliver it to your door!
24/7 Support
Our 24/7 customer care line is staffed by seasoned Genoa Healthcare employees that can assist you with any questions you have regarding your medications or pharmacy bill pay.
Specialized Medication Packaging
- Our special medication packaging makes it easier for consumers to take morning, afternoon, and evening medications.
Medication Synchronization
- We sync prescription refills that align refill dates and simplifying refill pick-ups to coincide with clinic appointments.
Expertly Trained Staff
Our multi-disciplinary staff is trained to treat each patient with the highest level of care with personal consultations, regular refill reminders, and medication management and adherence programs.
No Hassle Insurance
We accept all major insurance plans. Our pharmacists can also assist with the prior authorization process by helping provide documentation to the payer, as well as notifying the prescriber.
Mail and Delivery Services
We can mail prescriptions to patients’ homes and can deliver to residential programs, ACT teams, and satellite locations.
We are honored that you have chosen Genoa Healthcare and our specialty trained staff to be one of your partners in the management of your healthcare needs.
The Genoa Healthcare Promise
At Genoa Healthcare, we promise to go above and beyond your expectations to ensure your satisfaction. Your time is valuable, and our hassle-free process will make your experience a pleasant one. Have your doctor call in your prescription and we will deliver it right to your door.
Our Values:
Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented, and Ethical.
Our Mission:
Deliver outstanding value to consumers and partners by improving the quality of life for individuals living with behavioral health and other complex health issues through a higher level of pharmacy services.
Our Vision:
Our vision is to be the leading provider of specialized services to individuals with complex chronic conditions and those who support them.